Delivery and Shipping Policy

At Created Gems, we are committed to delivering your selected gemstones — including Moissanite, Sapphire, Emerald, Ruby, and other precious stones — with care and transparency. Currently, we offer delivery services only within India. Shipping charges may vary based on the destination and the weight of the package.

1. Shipping Methods and Timelines

We provide the following shipping options:

• Standard Shipping: Estimated delivery within 10-15 business days.
• Express Shipping: Estimated delivery within 5-8 business days (available for select pin codes).

2. Processing & Dispatch Time

All gemstone orders are processed with great precision and care. Orders are usually dispatched within 2-3 business days after payment confirmation. Custom or made-to-order items may take longer depending on the design complexity and gemstone selection.

3. Delivery Conditions

While we strive to deliver your product within the estimated timeline, delays may occur due to regional restrictions, natural disruptions, or courier service availability. We appreciate your patience in such cases.

4. Packaging & Handling

Every gemstone product is securely packed in tamper-proof boxes with protective cushioning to ensure your items reach you safely and in perfect condition.

5. Delivery Support

For any concerns related to delivery, shipping timelines, or courier issues, feel free to reach out to us at: support@createdgems.in