Privacy Policy

At Created Gems, we deeply respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website or make a purchase of gemstones such as Moissanite, Sapphire, Emerald, Ruby, or other precious stones.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Your name, email address, contact number, billing/shipping addresses, and payment details during order placement.
• Device Information: IP address, browser type, device model, OS version, and other analytics via cookies and tracking tools.
• Website Behavior: Pages visited, search queries, time spent, and items added to cart or wishlist.

2. How We Use Your Information

Your information is used for the following purposes:

• To process and fulfill your orders accurately.
• To offer customer support and resolve concerns efficiently.
• To personalize your experience with gemstone collections and offers.
• To send updates, exclusive offers, and newsletters (if subscribed).
• To analyze website performance and enhance our services.

3. Sharing of Information

We value your trust and do not sell your personal data. We may share limited data with:

• Trusted partners like payment gateways and logistics providers to fulfill your orders.
• Legal authorities, if disclosure is required by law or legal process.
• Business entities in case of a merger, acquisition, or asset transfer.

4. Data Security

We implement appropriate technical and organizational safeguards to protect your data from unauthorized access, alteration, or disclosure. While we strive for complete security, no system can guarantee absolute protection.

5. Your Rights

You are entitled to:

• Access, modify, or correct your personal data.
• Request deletion of your account or stored data.
• Withdraw consent from marketing communications.

6. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal obligations. Updates will be posted on this page with a new effective date.

7. Contact Us

For questions or concerns about your privacy, please contact us at: info@createdgems.in